Resume
Experience
2019 - Present
Lead Design Manager - UXCX
Zensar Technologies
London
Stakeholder workshops, UX evaluation of current state, strategy development for future state , Journey mapping, Service design blueprint, Facilitating digital transformation and experience orchestration, Associate recruitment and management, User research, Wireframing, Prototyping, Usability testing, Shadowing
2018 -2019
Digital Designer
dreiform GmbH
Germany
Collaborate with strategists, drive product realization,
provide internal thought leadership, conduct exploratory
research for digital and augmented reality products,
design, prototype, and test with focus groups.
Education
M. Des
National Institute of Design
2016 - 2018
Grade: CGPA 7.99
Bangalore, India
I learnt to understand user needs and behaviors, enabling me to create intuitive and engaging service experiences. I explored techniques for designing user interfaces, workflows, and information architecture, ensuring that services are efficient and. additionally, I gained insights into the importance of storytelling and visual communication in conveying complex information, equipping me with the skills to design impactful services that resonate with users.
B. Arch
M.S.R School of Architecture
2008 - 2013
Grade: CGPA 8.69
Bangalore, India
I learnt designing buildings and usable spaces, it strongly shaped my approach to UX design, to think about people navigating through spaces and to anticipate needs, friction, and behavior. Along with design fundamentals, I gained hands-on skills in storytelling, visual design, creative out-of-the-box thinking.. Working on construction sites for 3 years taught me people management, contractor coordination, and risk management under real-world constraints. I perform well in client management, communication, and expectation-setting skills.
Hats in the Box
Iterative and continuous learning Mindset
Service design Planning
Teamwork & Collaboration
Project management
Mountaineering ( not particularly useful)
Process
Discovery for digital Transformation
UX Research
Wireframing and prototyping
Quality / Usability Testing